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Shipping and Returns.
Your pack shipment.
Packages are usually shipped within 48 hours after receipt of your payment. The standard shipping method is Colissimo without signature. If you prefer delivery with required signature, an additional cost will be applied, thank you for contacting us. Whatever the chosen shipping method, we will provide with a link that lets you track the online delivery of your package.
Shipping charges include packaging, handling and postage. They may contain a fixed part and a variable part based on price or weight of your order. We advise you to group your items in one order. We cannot group two distinct orders and you will have to pay postage for each .Packages are oversized and protected.

Your package will be dispatched at your own risk, but special care is taken to protect fragile products. If your package is defective upon delivery, you must file a claim with your Post office.

JFPKITS declines all responsibility for any blockages of products by Customs (case of paints and other toxic products).

You have 14 days from the receipt of the items to make your exchange. You must return the item at your cost new and in its original packaging intact, to the following address: - Le Ferrier - 89170 LAVAU - France.

In case of loss of the parcel, an investigation is required to La Poste. Reimbursement of the sums paid by the customer or the exchange of the article will take place at the end of the investigation, which may take several weeks.



About Colissimos:

Copy the number of the parcel that was communicated to you in the e-mail of confirmation of your order.

Go to the La Poste site on the Parcel Tracking Page and paste the number of your parcel to know the status of its progress.


For follow-up letters:

 Go to the Tracking of follow-up letters and enter the tracking number that was sent to you in the confirmation e-mail of your order.


Go to the Parcel Tracking Page and enter the tracking number that was sent to you in the confirmation e-mail of your order.